FAQ
Shipping & Delivery
How quickly will my Delvire order arrive? We know you're ready to elevate your hair game! We offer three reliable shipping methods across the United States:
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Express Shipping (3-6 business days): $20.00 – For those last-minute event needs or when you just can't wait to style your new look.
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Standard Shipping (7-14 business days): $10.00 – Our most balanced and popular delivery choice.
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Free Shipping (7-14 business days): $0.00 – Enjoy premium accessories with zero shipping cost on qualifying orders.
Can I track my order? Absolutely. Once your order is processed and shipped, you will receive an email with a tracking number so you can follow your Delvire treasures right to your doorstep.
Product & Care
Are your hair claws suitable for thick hair? Yes! We offer various sizes specifically designed for different hair types. Our "Large" collection features extra-strong springs and wider teeth to securely hold even the thickest and most voluminous hair.
How should I care for my silk accessories? To keep your Delvire silk items looking beautiful, we recommend hand washing in cold water with a gentle silk-friendly detergent and laying them flat to dry. This preserves the natural luster and softness of the silk.
What materials do you use? We use high-quality materials including cellulose acetate (a durable, eco-friendly alternative to plastic), premium silk, and lead-free metals to ensure both beauty and longevity.
Returns & Satisfaction
What is your return policy? We want you to love your Delvire experience. If you are not 100% satisfied, we accept returns on unused items in their original packaging within 30 days of delivery.